Spedizioni

Orders

After placing the order, the customer will receive an e-mail notification indicating that we have received his order and that we will ship it within 3/7 working days (barring unforeseen events).

SHIPMENTS

Our system will calculate automatically the shipping cost based on the total cost of the order

Shipping costs “Italy including islands” € xx, xx

Shipping “Europe” € xx, xx

TRACKING

Customers will be able to access the link for tracking the package that will be sent via email by the courier to the address indicated during the order.

At the first tracking attempt just received the link may not be available any results. Tracking updates provided on the transportation company’s website may take up to 24 hours after confirmation by email. Tracking updates provided on the transportation company’s website may take up to 24 hours after confirmation by email.

DELIVERY FAILURE

Providing an incorrect or incomplete address could lead to the return of the package to Società Agricola La Fornace di Banti Daniele & Co. sas, causing additional costs at customer’s charge. We therefore recommend that the customer always make sure that the delivery address he provides when registering the order is complete and correctly filled in. Once the order has been processed, it is no longer possible to change the shipping address.

DELIVERY TIME

Delivery from 3 to 7 working days, based on the availability, seasonality of the products of the goods and the physiological shipping times.

For shipments to “EUROPE” the shipping times generally increase by 48 hours.

NB: Delivery times are indicative and must be considered valid only in the absence of physical or structural impediments for delivery (such as incorrect address provided, availability of goods, physical impediments of the couriers caused by non-calculable impediments).